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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Stidham

March 26, 2026

5  out of  5
rating by Barbara Stidham
"Heather was a great help to me.she was very kind and patient .I am 73 yrs. Old we need more ladies like her .she defiantly a keeper."
We responded:
"Thank you for sharing your experience with Heather. It's wonderful to hear how kind and patient she was in assisting you. Your feedback is greatly appreciated, and we're delighted to know that Heather made such a positive impact. We agree that having team members like her is invaluable."
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Mary Eaton

March 18, 2026

5  out of  5
rating by Mary Eaton
"We call him discount Don and he's super awesome and makes things extremely understandable 😁"
We responded:
"Thank you, Mary, for sharing your positive experience with us! It's wonderful to hear that Don has been able to assist you so effectively and make things clear. Your feedback is greatly appreciated, and we're glad to know you're satisfied with our service."
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Sebrena Miller

February 11, 2026

4  out of  5
rating by Sebrena Miller
"A big thank you goes out to Audrea Ferrell, for going above and beyond on helping me with my accident claim. Stop by State Farm and ask for her."
We responded:
"Sebrena, thank you so much for your kind words! 🌟 We’re so glad Audrea was able to go above and beyond to help you through your accident claim. That’s exactly the level of care and support we strive to provide, especially during stressful situations. We truly appreciate you taking the time to share your experience and for recommending Audrea. We’re always here if you need anything!"
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Julie Stevenson

February 10, 2026

5  out of  5
rating by Julie Stevenson
"We are new to this area and are so grateful we found Marcel. He made getting insured a breeze and thought of discount programs we could be apart of to get us the greatest deal! We will definitely pass on his information to others!"
We responded:
"Julie, welcome to the area! 🎉 Thank you so much for your kind review. We’re so glad you found Marcel and that he was able to make the process smooth and stress-free for you. Moving is a big transition, and getting your insurance set up should be the easy part — we’re happy he helped make that happen while also finding discounts to maximize your savings. We truly appreciate you trusting us and for being willing to share Marcel’s information with others. That means a lot to our team! Please don’t hesitate to reach out if you need anything at all."
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Austin Devine

February 10, 2026

5  out of  5
rating by Austin Devine
"It was awesome working with Marcel! He was very attentive to me and my wife’s needs, and he made sure he went through many options on how to take care of us. He made my experience with State Farm delightful, and I intend to work with him and the company for the foreseeable future thanks to his awesome service."
We responded:
"Austin, thank you so much for the amazing review! We’re thrilled to hear that Marcel took such great care of you and your wife. Taking the time to walk through options and truly understand your needs is exactly how we believe insurance should be handled — personalized and thorough. It means a lot that you’re planning to stay with us because of the service you received. We’re grateful for your trust and look forward to being here for you both for years to come!"
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Kisha

February 5, 2026

5  out of  5
rating by Kisha
"Marcel you rock thank you. This man is amazing ,an angel here on Earth. I love this branch . I was struggling paying 797 a month currently with State Farm. I found out about this branch and Marcel , with no hesitation within in mins he had me in a new policy 300 bucks cheaper. Just amazing .I can ride stress and free now thanks to this amazing man.Hes highly professional, efficient and take tons of patience. Marcel Marcel is my guy .He did all he could for me and the transparency is one that hooked me in he's honest and communicated so well. Marcel deserves a raise or something very big . Again I love this branch and im locked in.thank you all"
We responded:
"Kisha, wow — thank you for such an incredible review! 💛 We’re so happy Marcel was able to step in and truly make a difference for you. Saving that much per month is huge, and being able to drive stress-free is exactly what we want for our customers. Marcel takes so much pride in being transparent, patient, and thorough, and it means the world to hear how much that impacted your experience. We’ll definitely be sharing your kind words with him — recognition like this matters! Thank you for trusting our office and for being “locked in” with us. We’re grateful to have you as part of our State Farm family!"
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Jelly Bean

January 29, 2026

5  out of  5
rating by Jelly Bean
"Marcel dealt with me for about a month going over every thing back and forth. He is a gem to say the least. Great attitude and personality. He went above and beyond to get what I wanted done. I'd give him 10 stars hands down. Great prices, but even better agent. Thank you for all of your hard work."
We responded:
"Jelly Bean, this is such an amazing review — thank you! 🌟 We truly appreciate you recognizing the time and effort Marcel put into working with you. Spending a month going back and forth to make sure everything was exactly right shows the level of care he brings to every customer. “10 stars” definitely made our day! We’re so glad you not only found a great price, but an agent you felt truly supported by. We’ll be sure to share your kind words with Marcel — he’ll love this. Thank you again for your trust and for being part of our State Farm family!"
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Akeela Turner

January 28, 2026

5  out of  5
rating by Akeela Turner
"Marcel was just wonderful! Very knowledgeable and friendly, and patient while answering my questions. I am so grateful to have found this State Farm office!"
We responded:
"Akeela, thank you so much for your kind words! We’re so glad Marcel was able to provide the knowledge, patience, and friendly service you deserve. Taking the time to answer questions and make sure you feel confident in your coverage is what we’re all about. We’re grateful you found our office too and truly appreciate you choosing us. We’re always here if you need anything!"
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Pam Upton

January 22, 2026

5  out of  5
rating by Pam Upton
"I have been shopping around for quite a while for new car insurance. I moved to Florida about 3 years ago and went through a culture shock that my car insurance tripled in cost. Marcel Turner sent me a quote that not only beat every company down here in Florida, but even beat my company that I used to have in Arizona. I'm very happy with the service that he provided. He was professional, courteous and very kind. He was totally knowledgeable about his product and I totally enjoyed the time that I spent with him on the phone. I would recommend him to anybody 😀"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Marcel was able to provide you with a competitive quote and exceptional service. We're glad he could assist you with your car insurance needs in Florida. Your recommendation means a lot, and we're pleased to know you enjoyed your interaction with him. If there's anything else we can do for you, please feel free to let us know."
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Wellis Richardson

January 22, 2026

5  out of  5
rating by Wellis Richardson
"Worked with Marcel. Was hoping to save some on my auto and homeowners policies and he went above and beyond to help find discounts. Ended up with rates that were much better than I expected! I highly recommend!"
We responded:
"Thank you for sharing your experience with Marcel. It's great to hear that he was able to assist you in finding discounts and securing better rates for your auto and homeowners policies. Your recommendation means a lot, and we're pleased to know that you are satisfied with the service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Debrah Shutts

January 22, 2026

5  out of  5
rating by Debrah Shutts
"Marcel went out or his way to get me the best quote. I am very thankful as prices keep rising. Marcel helped us to apply for the safe driver discount and was excepted. Thank you, State Farm for including us in your family"
We responded:
"Thank you, Debrah, for sharing your experience with Marcel. It's wonderful to hear that he was able to assist you in finding the best quote and help with the safe driver discount. We truly appreciate your kind words and are grateful to have you as part of our State Farm family. Your feedback means a lot to us."
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Clifford Waterman

January 21, 2026

5  out of  5
rating by Clifford Waterman
"I've been a customer with Brigit's State Farm for awhile, it's been a great joy working with her entire team. Every time I call for assistance they help get me taken care in a timely manner. Everyone is super friendly and respectful. I recommend Brigit's agency if you're looking for team of professionals that treat you like family!"
We responded:
"Thank you, Clifford, for sharing your positive experience with Brigit's State Farm team. It's wonderful to hear that our team's friendly and respectful service has made a difference for you. We truly appreciate your recommendation and are delighted to have you as part of our State Farm family. Your feedback motivates us to continue providing excellent service."
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Julia deRoss

January 12, 2026

5  out of  5
rating by Julia deRoss
"I 've been customer for over 5 yrs. In the past year I gave up my car and my adult daughter & her husband moved in with me. I spoke with Audrea about the life changes my insurance coverages need. She was always thorough, knowledgeable nd prompt in guiding me through the various policy options riders & coverages. I strongly recommend Brigit Smallbridge agency and Audrea to you! The less you know about insurance - the more you need them!!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Audrea was able to assist you so effectively during your recent life changes. We truly appreciate your recommendation and are delighted to know that you feel supported by our team. Your feedback is invaluable, and we're grateful for your trust over the years."
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Candler Glisson

September 24, 2025

5  out of  5
rating by Candler Glisson
"Kimberly was wonderful! She took so much time out of her day to help me and suggested valuable information. I was so glad I stopped by today and her kindness and willingness to help definitely makes me want to do business here."
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Beyonce Booker

September 15, 2025

5  out of  5
rating by Beyonce Booker
"she’s absolutely wonderful and can answer any questions you have without any hesitation and i love working with her"
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Tia Turner

September 9, 2025

5  out of  5
rating by Tia Turner
"Marcel was knowledgeable, friendly and very professional! I loved working with him and am pleased to be part of the State Farm family!"
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M Turner

September 9, 2025

5  out of  5
rating by M Turner
"Best office in town! ;)"
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Garrett H

August 28, 2025

5  out of  5
rating by Garrett H
"Best agency in town!"
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Ashley Woods

July 11, 2025

5  out of  5
rating by Ashley Woods
"Brigit and her staff are so professional and knowledgeable. From start to finish in getting our coverage they were in constant communication and let us know the status updates. Within a day or so everything was lined out and we got the coverage we needed. They made it easy and took care of us."
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Elaine Porch

February 18, 2025

5  out of  5
rating by Elaine Porch
"I have been with State Farm for many years Janelle she listens she found you the best savings you can get for all your insurance needs give Janelle a call ."
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Toby Chapman

February 17, 2025

5  out of  5
rating by Toby Chapman
"I am from Thomasville but live on Lake Iamonia N. of Tallahassee. I have been a customer of Bridget Smallwood's agency in Tallahassee for a number of years. I have received outstanding service and excellent rates from her agency. Many will remember Bill Raney's State Farm, and she is of this caliber. I recommend State Farm and Bridget's agency. ( Note: She has worn the exact same red dress for 5 years)"
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Aleezah Anava (Aleezah)

December 10, 2024

1  out of  5
rating by Aleezah Anava (Aleezah)
"My experience has been less than pleasant. The agent assigned to me was NEVER available. I won’t share her name, however; it has been a total nightmare trying to communicate with the agent on record. If she wasn’t ilI, her daughter was ill. It was just one excuse after another. It was like pulling a difficult tooth just to get anything accomplished with the agent. I just requested to be moved to another agent and I pray I don’t continue to have the same issue."
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Concerned Citizen

November 20, 2024

5  out of  5
rating by Concerned Citizen
"Lisa was literally amazing and made sure to go over every single option with me and get ne insured on my very first call. Incredibly knowledgeable, warm, and super efficient, this is my forever insurance office going forward!"
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Mary Presley

October 15, 2024

5  out of  5
rating by Mary Presley
"I was checking on cheaper car insurance on line and I saw State Farm and thought to myself they are a top insurance company and I didn't think they would be cheaper but on a whim I clicked in their website. I had filled out almost everything but had to back out due to work calling me. I did not think about it again until my phone rang and it was Janell from State Farm. She was friendly ,efficient,ask a few questions and gave me a quote. Saving me $150 on both vehicles. By the time we hung up the phone I had everything in my email payment made and felt like I had gained a friend. Thank you Janelle and thank you State Farm"
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Leslie Drury

September 10, 2024

5  out of  5
rating by Leslie Drury
"I am a new State Farm customer. Bridget and Lisa helped provide a smooth transition to State Farm. I was with my last insurance company for almost 40 years. I was very disappointed with last company. Bridget and Lisa have been so helpful, professional, and considerate. I would highly recommend this state farm's office. Thank you, Lisa and Bridget!"