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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kisha

February 5, 2026

5  out of  5
rating by Kisha
"Marcel you rock thank you. This man is amazing ,an angel here on Earth. I love this branch . I was struggling paying 797 a month currently with State Farm. I found out about this branch and Marcel , with no hesitation within in mins he had me in a new policy 300 bucks cheaper. Just amazing .I can ride stress and free now thanks to this amazing man.Hes highly professional, efficient and take tons of patience. Marcel Marcel is my guy .He did all he could for me and the transparency is one that hooked me in he's honest and communicated so well. Marcel deserves a raise or something very big . Again I love this branch and im locked in.thank you all"
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Jelly Bean

January 29, 2026

5  out of  5
rating by Jelly Bean
"Marcel dealt with me for about a month going over every thing back and forth. He is a gem to say the least. Great attitude and personality. He went above and beyond to get what I wanted done. I'd give him 10 stars hands down. Great prices, but even better agent. Thank you for all of your hard work."
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Akeela Turner

January 28, 2026

5  out of  5
rating by Akeela Turner
"Marcel was just wonderful! Very knowledgeable and friendly, and patient while answering my questions. I am so grateful to have found this State Farm office!"
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Pam Upton

January 22, 2026

5  out of  5
rating by Pam Upton
"I have been shopping around for quite a while for new car insurance. I moved to Florida about 3 years ago and went through a culture shock that my car insurance tripled in cost. Marcel Turner sent me a quote that not only beat every company down here in Florida, but even beat my company that I used to have in Arizona. I'm very happy with the service that he provided. He was professional, courteous and very kind. He was totally knowledgeable about his product and I totally enjoyed the time that I spent with him on the phone. I would recommend him to anybody 😀"
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Wellis Richardson

January 22, 2026

5  out of  5
rating by Wellis Richardson
"Worked with Marcel. Was hoping to save some on my auto and homeowners policies and he went above and beyond to help find discounts. Ended up with rates that were much better than I expected! I highly recommend!"
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Debrah Shutts

January 22, 2026

5  out of  5
rating by Debrah Shutts
"Marcel went out or his way to get me the best quote. I am very thankful as prices keep rising. Marcel helped us to apply for the safe driver discount and was excepted. Thank you, State Farm for including us in your family"
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Clifford Waterman

January 21, 2026

5  out of  5
rating by Clifford Waterman
"I've been a customer with Brigit's State Farm for awhile, it's been a great joy working with her entire team. Every time I call for assistance they help get me taken care in a timely manner. Everyone is super friendly and respectful. I recommend Brigit's agency if you're looking for team of professionals that treat you like family!"
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Julia deRoss

January 12, 2026

5  out of  5
rating by Julia deRoss
"I 've been customer for over 5 yrs. In the past year I gave up my car and my adult daughter & her husband moved in with me. I spoke with Audrea about the life changes my insurance coverages need. She was always thorough, knowledgeable nd prompt in guiding me through the various policy options riders & coverages. I strongly recommend Brigit Smallbridge agency and Audrea to you! The less you know about insurance - the more you need them!!"
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Candler Glisson

September 24, 2025

5  out of  5
rating by Candler Glisson
"Kimberly was wonderful! She took so much time out of her day to help me and suggested valuable information. I was so glad I stopped by today and her kindness and willingness to help definitely makes me want to do business here."
We responded:
"Thank you for sharing your experience with Kimberly. It's great to hear that she was able to provide you with valuable assistance and that her kindness made a positive impact on your visit. We appreciate your feedback and look forward to continuing to serve you in the future."
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Beyonce Booker

September 15, 2025

5  out of  5
rating by Beyonce Booker
"she’s absolutely wonderful and can answer any questions you have without any hesitation and i love working with her"
We responded:
"Thank you so much for your kind words and the fantastic rating. It's great to hear that your experience has been so positive and that your questions have been answered with confidence. Your feedback is truly appreciated, and we're glad to know you enjoy working with Brigit."
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Tia Turner

September 9, 2025

5  out of  5
rating by Tia Turner
"Marcel was knowledgeable, friendly and very professional! I loved working with him and am pleased to be part of the State Farm family!"
We responded:
"Thank you for sharing your positive experience with Marcel. It's wonderful to hear that his knowledge, friendliness, and professionalism made such a great impression. We're delighted to have you as part of the State Farm family and look forward to continuing to meet your insurance needs."
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M Turner

September 9, 2025

5  out of  5
rating by M Turner
"Best office in town! ;)"
We responded:
"Thank you, M Turner, for your kind words and perfect rating! It's wonderful to hear that you consider our office the best in town. We appreciate your support and look forward to continuing to serve your insurance needs."
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Garrett H

August 28, 2025

5  out of  5
rating by Garrett H
"Best agency in town!"
We responded:
"Thank you, Garrett, for your fantastic review! We're delighted to hear that you consider us the best agency in town. Your feedback motivates us to continue providing excellent service. If there's anything more we can do for you, feel free to let us know."
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Ashley Woods

July 11, 2025

5  out of  5
rating by Ashley Woods
"Brigit and her staff are so professional and knowledgeable. From start to finish in getting our coverage they were in constant communication and let us know the status updates. Within a day or so everything was lined out and we got the coverage we needed. They made it easy and took care of us."
We responded:
"Thank you, Ashley, for sharing your experience. It's wonderful to hear that the team was able to provide you with professional and knowledgeable service. Ensuring clear communication and a smooth process is important to us, and we're glad to know everything was handled efficiently for you. Your feedback is greatly appreciated."
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Elaine Porch

February 18, 2025

5  out of  5
rating by Elaine Porch
"I have been with State Farm for many years Janelle she listens she found you the best savings you can get for all your insurance needs give Janelle a call ."
We responded:
"Thank you, Elaine, for sharing your positive experience with us. It's wonderful to hear that Janelle has been attentive and helpful in finding the best savings for your insurance needs. Your feedback is greatly appreciated and reinforces our commitment to providing excellent service."
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Toby Chapman

February 17, 2025

5  out of  5
rating by Toby Chapman
"I am from Thomasville but live on Lake Iamonia N. of Tallahassee. I have been a customer of Bridget Smallwood's agency in Tallahassee for a number of years. I have received outstanding service and excellent rates from her agency. Many will remember Bill Raney's State Farm, and she is of this caliber. I recommend State Farm and Bridget's agency. ( Note: She has worn the exact same red dress for 5 years)"
We responded:
"Thank you, Toby, for sharing your experience with Brigit Smallridge's agency. It's wonderful to hear that you've received outstanding service and excellent rates over the years. Your recommendation means a lot, and we're glad to be compared to such a high standard. Your feedback is greatly appreciated."
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Aleezah Anava (Aleezah)

December 10, 2024

1  out of  5
rating by Aleezah Anava (Aleezah)
"My experience has been less than pleasant. The agent assigned to me was NEVER available. I won’t share her name, however; it has been a total nightmare trying to communicate with the agent on record. If she wasn’t ilI, her daughter was ill. It was just one excuse after another. It was like pulling a difficult tooth just to get anything accomplished with the agent. I just requested to be moved to another agent and I pray I don’t continue to have the same issue."
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Concerned Citizen

November 20, 2024

5  out of  5
rating by Concerned Citizen
"Lisa was literally amazing and made sure to go over every single option with me and get ne insured on my very first call. Incredibly knowledgeable, warm, and super efficient, this is my forever insurance office going forward!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Lisa provided such knowledgeable, warm, and efficient service. We're delighted to be your forever insurance office and look forward to continuing to meet your needs!"
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Mary Presley

October 15, 2024

5  out of  5
rating by Mary Presley
"I was checking on cheaper car insurance on line and I saw State Farm and thought to myself they are a top insurance company and I didn't think they would be cheaper but on a whim I clicked in their website. I had filled out almost everything but had to back out due to work calling me. I did not think about it again until my phone rang and it was Janell from State Farm. She was friendly ,efficient,ask a few questions and gave me a quote. Saving me $150 on both vehicles. By the time we hung up the phone I had everything in my email payment made and felt like I had gained a friend. Thank you Janelle and thank you State Farm"
We responded:
"Thank you so much for sharing your experience, Mary! It's fantastic to hear that Janell was able to assist you so efficiently and help you save $150 on both vehicles. We're delighted that you felt well taken care of and even gained a friend in the process."
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Leslie Drury

September 10, 2024

5  out of  5
rating by Leslie Drury
"I am a new State Farm customer. Bridget and Lisa helped provide a smooth transition to State Farm. I was with my last insurance company for almost 40 years. I was very disappointed with last company. Bridget and Lisa have been so helpful, professional, and considerate. I would highly recommend this state farm's office. Thank you, Lisa and Bridget!"
We responded:
"Thank you so much for sharing your experience, Leslie! We're delighted to hear that Bridget and Lisa made your transition to State Farm smooth and seamless. It means a lot to us that you chose our office after being with your previous insurance company for so long. Your recommendation is greatly appreciated!"
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Samantha Hagan

September 5, 2024

5  out of  5
rating by Samantha Hagan
"EDIT: months later and I still continue to have the best experiences with Bridit’s staff including new staff like Macey who continue to give great customer service and take time to answer all my questions and concerns. EDIT Thomasville continues that decades long tradition of attracting the best of State Farm agents and offices while still being the most competitive in coverage and cost. Brigit’s staff continues to go that extra step and answer that additional question in order to provide the best customer service around. Jessica and Lisa are incredibly personable; customer service should always be this gracious and informed."
We responded:
"Thank you for the wonderful review recognizing our team and their efforts to provide you with the insurance you need at a value you deserve and great customer care, Samantha! It is our pleasure to be able to assist you with any of your insurance questions or needs and Jessica and Lisa go the extra mile! We are honored to have earned your trust and we look forward to providing you with any of your future insurance needs!"
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Madison Merritt

August 26, 2024

5  out of  5
rating by Madison Merritt
"Macey was amazing! She was very sweet and helpful!"
We responded:
"Thank you so much for sharing your experience with Macey! We're delighted to hear she was sweet and helpful. Your feedback means a lot to us!"
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Kathy

August 26, 2024

5  out of  5
rating by Kathy
"Macey was so nice and friendly when I called to check on my insurance."
We responded:
"Thank you for sharing your experience, Kathy! It's wonderful to hear that Macey was able to assist you in such a friendly manner. We're always here to help with your insurance needs!"
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Ben Diers

August 3, 2024

5  out of  5
rating by Ben Diers
"The staff was very nice..."
We responded:
"Thank you for taking the time to leave a review, Ben. We appreciate your feedback and are always looking for ways to improve our services. If you have any specific suggestions on how we can better serve you in the future, please feel free to reach out."
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21 Hotboy

August 1, 2024

5  out of  5
rating by 21 Hotboy
"Lisa has great customer service. Thanks!"
We responded:
"Thank you for the kind words! It's wonderful to hear that Lisa's customer service made a positive impact."